Countdown To The Holidays-How to Minimize Stress Series
December—It’s all about the delivery (and last minute gifts)
Continue reading → Countdown To The Holidays-How to Minimize Stress Series
December—It’s all about the delivery (and last minute gifts)
Continue reading → Countdown To The Holidays-How to Minimize Stress Series
I am finding more and more people my age, who have been assistants for years, wondering “now what?” “Is that all there is?” “I can’t work for someone 1/2 my age,” and even worst, “but I can’t afford to retire.” This is a common and very real situation. But like most of us, unless you trained to be a doctor or lawyer or entrepreneur, there is an expiration date for your career. The newer Hollywood types are hiring the younger assistants who they can better relate. You would think they would want experience over youth, but I have found that is not so. I repeat, as the needs of older people are winding down, most new employers are younger and want someone who they can relate to. And frankly, if you’ve been an assistant for five-plus years and are a quick learner, you have what it takes to navigate the needs of celebrities or a younger employer because they don’t know what they’re missing.
When I talk to my fellow assistants, many of us wished we had put aside more savings or taken advantage of other opportunities that came our way. The real problem for Americans is that when retirement comes knocking, we can’t afford to retire. If you worked for individuals instead of corporations, you may not even have a 401K or pension plan (pension what?).
So my advice is no matter how young you are, set up your own retirement plan by cultivating talents you have now that you can make a business out of later. Start doing the business (on the side) and while you have a safety net. Here are some thoughts: Do you create amazing parties; find cute and unique party favors? Do you handle gift buying and have sales people in all the top stores as resources? Do you have a list of the top vendors in your city to use? Do you edit or write for your employer? Do you organize your employer? How are you at booking travel and setting up unique experiences for your employer? Light bulb alert! Any of those things could be a business.
The playing field is more level than ever before for new business owners due to the receptivity of online businesses. No longer do you need to pay rent for a brick and mortar store. Now people do everything online. So I strongly recommend that while you are employed, figure out what your exit strategy will be and work towards that. While the people we support are wealthy, we are not. Get a plan in place and make that a priority—remember to do something for you.
Do you have an idea to transform into a business? Please share it by leaving a comment.
Can we all agree that Personal Assistants have stressful jobs? We are responsible for other’s lives, their children and their workplace. Coordinating it all smoothly and seamlessly is an art, especially when you know you’re cool-under-fire demeanor is necessary to professionalism and sets the tone for your employer.
But what do you do for yourself to survive your workday and better handle tomorrow?
Here are 5 easy apps/websites to help you:
So many assistants look forward to the long weeks when their employers go off on their family vacations with the kids. We dream of lazy days of rolling into the office after 10:00 am, catching up with friends who didn’t know we were still alive, and checking out all those amazing places you make reservations for your boss during the year (massages and restaurants are at the top of my list).
Many of you will be left with “spare time to-do lists” that never happen. For me that always included my home obligations. Being home more to manage my own repairs or having my kid’s friends over more so they actually experienced a social life was really important! But I was usually the last one offered time off. Everyone must get their vacations in while the principles are out-of-town, but the assistant is usually left to supervise all the repairs the owners want done while they are gone. Often these plans are made before they go away in repeated comments like, “While I’m gone is a great time to do…”
I remember one Easter week I had to move the contents of a two-story home in Bel Air into storage, have floors replaced, house painted and furnishings moved back in like nothing happened. I did say Easter WEEK! While you may get a hefty bonus for pulling off Mission Impossible-esq duties, it wears very thin. Sometimes you just want to be at the beach.
The solution? Make your lists of what needs to be done and schedule in time for yourself to be off. Make sure you tell your employer that this is the opportunity for you to get time off so you don’t have to take it when they are back and more inconvenienced. Tell the staff too. Remember, the last one to make vacation or stay-cation plans is the one that loses. And yes, they will survive one week without you, even if they have to put someone else in charge.
And no, I’m not completely crazy. You may not be able to turn your phone off but you can minimize the times you have to check it. Set up a time at the end of the day to return emails and leave messages. (If you do it at the beginning of your day you will stress about what you cannot do and this is counter-productive). Make it clear in your vacation voicemail and email responder the times you are available. I learned way too late in this game that if you don’t make time for yourself you will never feel rested, recharged and ready when they return.
Summary—
One of the things we do as assistants is move homes, well not on our backs, but our employers move…a lot. They buy new homes, vacation homes, remodel, re-decorate on the regular, or just create whole new environments. What’s more, you may be in charge of getting their extended family organized and moved-mother, father’s, and kids off to college. I have had all of these scenarios. And you know what? It is always a process and things do go wrong. But after years of experience, you have a back up plan, right? Most moves I’ve done are with the family on vacation or out of town. It’s not our stuff so we may not know where to place things. Clear communication with your employer before the move is essential. Tag items that are being sold, staying in storage as well as what is returning and to which room. One of the best ways to make sure you are thinking like your employer or where they want things is to look at where they came from. Here are the top 5 things to make your move easy and eliminate stress: 1) Create a realistic schedule and system, with a built in buffer for unexpected hiccups—There are many components to a move and trust and hire experts – packers, movers, storage, proper art removal and art storage, piano movers, computer removal, electronics removal, construction cleaners, organizers. Make sure you understand what each of these specialists needs to do their job expediently yet carefully. Create a timeline so you do not overlap your scheduling of vendors. It should consistently flow. 2) Organize the move out as much as the move in – clearly mark boxes that correspond to where they came out of so they can go back into the same area. It’s best to color code a room so the boxes from that room have the same colored sticker on the outside. When the boxes come in, they go into the correct room to unpack them. (Kitchen-red, bathrooms-blue, girl’s room-pink, boys room-blue, baby’s room-yellow, etc.) Idiot proof it. 3) When packing, you should be careful not to mix areas in the same box. Don’t pack drawer 5 contents with drawer 6 unless it is clearly delineated in the box where drawer 5 ends and drawer 6 starts. It is better to use more boxes if that means you’re not mixing contents from one area with another. Trust me, unpacking is a breeze this way. Make sure all cash, jewelry, and valuables are handled by your employer. They should put the contents of any safes in their safety deposit box at their bank. 4) Take photos – they are worth their weight in gold. You may or may not remember what you packed but if you photograph the area you packed before you pack it, it will eliminate needless writing on boxes and searching when you’re looking for what you want to unpack. Photograph the whole house, even inside of drawers prior to packing. 5) Make sure everyone understands your system—Your system is no good if those helping you do not understand and implement it for success. And don’t micromanage. Consistently spot check on the work being done but be respectful of others and their abilities. Don’t forget, it takes a lot more time to move in than out since beds must be made, items must be re-hung in closets, glasses and dishware may need to be re-cleaned, rugs need to be measured and placed, and all items organized neatly. This really can happen without stress and it will be a big accomplishment when it is all finished. P.S. Make sure to thank everyone involved. You may be the grand coordinator but make no mistake; you can’t do it by yourself and give credit where credit is due.
I had a heartwarming experience lately with the most unlikely of persons. I say unlikely because the old paradigm of competition in business, with women in general, is changing. The Internet is giving women an opportunity to start businesses and reach the masses like never before. And with more women doing business with other women, a new level of support and authenticity is emerging.
I grew up in a time when you were encouraged to climb to the top and kick over the ladder when you got there so you couldn’t be followed up. Women were taught that to compete in a man’s world, you had to think and behave like one to get ahead. I can still painfully remember the first time I was betrayed by my good friend in the workplace yet I never had it in me to do what some women feel they must.
I’ve always believed that what works for a man, is not the same for a woman. While we can out-think the best of them, we aren’t wired to communicate and strategize in the same ways. The authors of the new book “Mean Girls at Work” offer an exclusive take on how men and women differ at the office. Their conclusion, to paraphrase one bestseller: “men are from the combat zone, women are from the support circle.” [1]
My heartwarming experience came from a confident woman who encouraged me to do what she is doing, to be a competitor. I prefer to support and mentor assistants one-on-one, but Bonnie Low-Kramen has been training groups for well over a decade teaching workshops on everything you will encounter in this profession.[2] Not only did she encourage what I was doing but helped me to make connections with others to expand my business. And she hipped me to an amazing new book by the COO of Facebook, Sheryl Sandberg, a woman who is “kick-starting modern feminism in the workplace.”[3] My good friend Dee Morrison at www.lagirl13.com is always there to advise, and give me an impromptu and amazingly accurate tarot or astrology reading.[4] Marie Forleo, Ali Brown and Sharla Jacobs are all women who are changing the way women do business. A large part of their training is in supporting, connecting and listening to your customers and they’ve all built six and seven figure businesses doing so!
So while the ruthless are still among us, I know things are changing for the better and Bonnie proved me right. I encourage you to see your business and everyone you encounter with fresh eyes and a willingness to inquire how you can help them. I wish you all love and success!